Privacy Policy

We collect information necessary to provide the marketplace for buying, selling, and renting pre-owned dresses.

1.1 Information You Provide Directly

This is information you willingly and directly share with us:

• Account Information: Name, email address, phone number, password, and profile image.
• Identity Verification Data: For fraud prevention and security, we may require your National ID (NID) number, Tax Identification Number (TIN), or other official identification documents, as required by law for financial transactions.
• Transaction Information: Details necessary to process payments, including bank account details, Mobile Financial Service (MFS) details, and transaction records.
• Listing Content (User Content): Photos of dresses, descriptions, price, and other details you upload for sale or rent.
• Communications: Messages exchanged between you, other users, and our customer support team.

1.2 Information Collected Automatically

When you use the Service, we automatically collect the following data:

• Device Data: Your IP address, device type, operating system, browser type, and unique device identifiers.
• Usage Data: Details of your interactions on the platform, including items viewed, searches conducted, features used, and time spent on the Service.
• Location Data: General location derived from your IP address or, with your explicit permission, precise geolocation data from your mobile device.
• Cookies and Tracking: Data collected via cookies, web beacons, and similar technologies to enhance your experience and analyze platform traffic.

We use your personal information only for specific, explicit, and legitimate purposes as outlined below.

We do not sell or rent your personal information to third parties for their marketing purposes without your explicit, opt-in consent. We only share information in the following circumstances:

1. With Other Users: When you engage in a transaction, we share necessary details (e.g., your name, shipping address, and phone number) with the counterparty (Seller or Buyer) to facilitate delivery and communication.
2. Service Providers: We engage trusted third-party service providers who perform functions on our behalf, such as:
   • Payment processors (for securely handling financial data).
   • Logistics/Courier partners (for facilitating shipping).
   • Hosting and infrastructure providers.
3. Legal and Regulatory Obligations: We may disclose your information if required to do so by law, court order, or governmental authority (e.g., police, Bangladesh Telecommunication Regulatory Commission (BTRC)) to comply with legal processes, protect our rights, or address security incidents, as governed by the Cyber Security Act.
4. Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to the new entity.

Under the laws of Bangladesh and international standards, you have the following rights regarding your personal data:

• Right to Access: You have the right to request a copy of the personal data we hold about you.
• Right to Rectification: You can request that we correct any inaccurate, incomplete, or misleading data we hold.
• Right to Withdraw Consent: Where we process your data based on consent (e.g., marketing communications), you have the right to withdraw that consent at any time.
• Right to Erasure (Right to be Forgotten): You may request the deletion of your personal data, subject to legal limitations (e.g., we must retain transaction records for financial compliance).

To exercise any of these rights, please contact us using the details provided in Section 7.

1. Security Measures: We implement appropriate technical and organizational security measures to protect your data against unauthorized access, loss, misuse, or alteration. These measures include data encryption, secured server hosting, and access control mechanisms.
2. Retention: We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for satisfying legal, accounting, or reporting requirements (e.g., financial records may be kept for the period required by applicable law).

The Share Wardrobe Service is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from individuals under this age. If we become aware that we have collected data from a minor without parental consent, we will take steps to delete that information promptly.

7.1 Contact Information

If you have any questions or concerns about this Privacy Policy, our data handling practices, or to exercise your rights, please contact us:

• Email: support@sharewardrobebd.com
• Address: Tejgaon, Dhaka, Bangladesh

7.2 Changes to This Policy

We may update this Privacy Policy periodically to reflect changes to our practices or new legal requirements. We will notify you of any material changes by posting the updated policy on the Service and updating the “Effective Date” at the top of the document.